This policy governs subscriptions, billing, cancellation, and refunds for WidgetBid, operated by RNP Labs LLC. It forms part of the Terms of Service.
Plans, features, and prices are shown on the pricing page and at checkout before you pay. The price shown at checkout is the price that governs, and it is what you agree to when you subscribe. Plans are billed monthly or annually in U.S. dollars.
Where a founding member or promotional rate is offered, the rate and how long it is held are stated at the time of purchase and are honored on those terms for as long as your subscription stays continuously active. If you cancel and later resubscribe, the then-current price applies.
Every plan includes Bid Transfer at no additional charge, as a button you add to your own browser or as a store-distributed browser extension.
New accounts may receive a free introductory period, currently the first bid cycle. If a free period requires a payment method, we will say so at signup and you will not be charged if you cancel before the period ends. One free period per pilot.
Refunds are issued to the original payment method and typically post within 5 to 10 business days. Where consumer protection law in your jurisdiction gives you a broader refund right, that law applies and this section does not limit it.
To request a refund, email support@widgetbid.com with the subject line REFUND and the email address on your account.
If a payment fails we will retry and notify you. Access may be limited while the account is past due. If the balance is not resolved within 14 days, the subscription may be canceled. Your data is retained per the Privacy Policy so you can resubscribe without losing history.
We may change prices. For an existing subscription, we will give at least 30 days notice by email before a new price applies, and the change takes effect at your next renewal. If you do not accept it, cancel before that renewal.
Prices are exclusive of tax unless stated. You are responsible for any sales, use, VAT, GST, or similar tax, which may be added at checkout based on your billing location.
If you believe a charge is wrong, contact us first. Disputes are almost always faster to fix directly. We may suspend an account with an open chargeback until it is resolved.
A subscription covers one pilot. Sharing credentials or reselling access is a breach of the Acceptable Use Policy and may result in termination without refund.